University Support Services
The Graduate Development Program
The Graduate Development Program is designed to provide you with a meaningful and empowering career-ready experience. If you partake in the program, you will have an Individual Development Plan designed for you, consultations with a Graduate Development Program Facilitator, the opportunity to attend Training Seminars twice per week, and finally you can choose to take on a Consulting Project with a small to medium sized business.
Read more about the Graduate Development Program.
Career Service
The goal of the Career Service is to assist students in developing their careers. Regular workshops provide career education and generic skills development and employment opportunities including resume writing and interviewing skills. The Career Service also co-ordinates part-time and casual work for students, and arranges for employers to meet with and recruit students.
The Career Service is located on Level 2 of the Lincoln Student Services Building.
Study Support
Dean of Students
The Dean of Students is available to undergraduate and postgraduate coursework students who need high-level advice about their studies and University procedures, but who do not know where or how to seek help, or what help is available.
The Dean acts as a liaison and facilitator between students and members of the academic, administrative and support services of the University.
The Dean of Students office is located on Level 2 of the Lincoln Student Services Building.
Counselling and Health
The Macquarie University Medical Service provides a comprehensive General Practitioner service to all members of the University community through University Counselling and Health Services (UCHS).
UCHS provides one-on-one counselling as well as seminars and workshops. These address a variety of topics including stress and conflict management, self-esteem and cross-cultural issues.
UCHS is located on Level 2 of the Lincoln Student Services Building.
Disabilities
Macquarie encourages students with disabilities to join its Innovative University. A range of services is available at Macquarie Uniersity to assist students with disabilities. Prospective students with disabilties/health conditions are advised to contact a Disability Advisor at the ESU to discuss their study support needs. For a full list of services available click here to go to the Equity Support Unit (ESU)
The Department of Immigration and Citizenship (DIAC) will examine disabilities and/or medical conditions when student visa applications are processed. Student visa applications require information on pre-existing disabilties/medical conditions.
Visa conditions also require international students to have Overseas Student Health Cover (OSHC). The standard OSHC does not include treatment for pre-existing disability/medical conditions during the first 12 months of membership.
Students with disabilites who are granted student visas may therefore need to obtain additional health insurance, or have available extra funds to cover medical requirements.
Study Skills Support Unit
The Study Skills Support Unit is a newly-established support service in the Dean of Students Office which aims to offer academic support as well as a range of literacy study skills to assist students in acquiring a successful learning experience at Macquarie.
Our current services include Study Skills Workshops and Individual Consultations. In this site, you will also find a collection of useful Online Resources relating to different aspects of learning enhancement as well as other interesting topics on Study Skills Development.
Grievances
Macquarie University does not tolerate discrimination or harassment of students, by any other student, employee, or by academic or general staff. The University has put in place clearly defined grievance procedures to deal with discrimination and harassment. This approach ensures all complaints are dealt with effectively and efficiently.
Student Contact Officers (SCO) have been appointed to help students through grievance procedures.
If at any time you feel that you are the victim of discrimination or harassment, a SCO is readily available to listen to your story and help you to decide how to deal with the situation.
If a complaint is not resolved to a satisfactory level, students are encouraged to seek assistance from an International Student Adviser at the Macquarie International Office or the Dean of Students.
Library
The Macquarie University Library has a collection of approximately 1.4 million items including printed books, DVDs and games. Services include computer access, study and research tools and IT training.
Clubs
There are many clubs on campus catering to a wide range of interests.
Campus Experience
Campus Experience is Macquarie University’s student services organisation committed to creating a vibrant, fun and healthy University campus environment. Services and facilities include the provision of food, retail, sport and recreation facilities and services, clubs, societies, child care and a wide variety of events and entertainment.
Macquarie University Sport and Aquatic Centre
Macquarie University Sport and Aquatic Centre is the sporting and recreational hub of Macquarie University. We have loads of sporting options to help keep you healthy, full of life and achieve whatever you health and fitness goals may be.
http://www.uatmq.com.au/active
Computing Facilities
The Macquarie University library has computers for research and study use on levels 2, 3 and 4.
Printers are also provided.
http://www.lib.mq.edu.au/
Building C5C has over 100 computers in rooms 211, 213 and 217.
http://www.sith.mq.edu.au/computers.html
Wireless access for laptop users is available for use in selected locations on campus.
http://www.ics.mq.edu.au/wireless/
IT Help
Student IT Help is located in C5C Room 244 and provides information technology support and assistance to the students and staff of Macquarie University. Help is available for:
Student email
Help with eStudent
MQID and password problems
Help with myMQ
Password Resets
Remote access to Library databases
Free software downloads
Access to unit pages and online material
http://www.sith.mq.edu.au/
Student Email
All Macquarie students are issued with a free official University email account which is accessed via myMQ Student Portal.
It is now University policy that the University issued email account will be used for official University communication . All students are required to access their University account frequently. Alternatively, email can be forwarded to another account but each student is responsible for the information sent to a non-Macquarie account and for managing mailbox size to ensure that account remains active.
http://www.lib.mq.edu.au/help/ithelp/email.html