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Update Your Details Online

Update your details online if:

  • You have not received your membership card
  • You have changed your address
  • You lost or misplaced your current membership card


    • What You Need To Do Immediately

  • Go to http://www.oshcworldcare.com.au/.
  • Click on Update Details. You will need to enter your name, as it is registered with your educational institution, and your date of birth, and/or student ID or Worldcare policy number.
  • Click ok
  • Enter your personal details. (Do not use the educational institution as your address.)
  • Tick the “Membership Card” box to request a membership card to be sent to your current residential address.
  • If you have family cover, click on “Add Dependants” to advise of family members.
  • Click confirm
  • A new Worldcare OSHC membership card will be forwarded to your nominated address within 14 business days.

    • Case Study

    A student arrived to study in Australia during the educational institutions orientation period. The student was unable to attend the orientation session, where OSHC Worldcare membership cards were distributed. The student has a receipt that clearly indicates that OSHC was allocated. The student uses the on-line facility to request a new membership card.

    Frequently Asked Questions

    1. What happens if I enter my name & date of birth and my policy is not found?
      There may be a few reasons why your policy is not found. The institution may:
      • have spelt your name differently in the information sent to Worldcare.
      • have sent your date of birth details incorrectly
      • not have yet sent your details through to Worldcare.
      Contact your institution or on-site Worldcare representative to investigate your situation further.
    2. I requested a new membership card and have not yet received it?
      Cards are reproduced and sent within 14 working days. If it has been more than 14 working days, contact Worldcare via email (through the web site) or telephone 13 14 84 to investigate further.
    3. I am having difficulty using the on-line registration facility, who can help?
      You can contact Worldcare via telephone 13 14 84 and obtain assistance in using the update your details facility. They are able to use interpreter services in your language to explain the facility. Alternatively you can use the support facilities available at your institution.